The Urban - Siem Reap
Step into a land where timeless temples rise above lush jungles, rivers whisper ancient tales, and golden beaches invite you to rest. Wander through Phnom Penh’s bustling markets, glide across Tonle Sap, or lose yourself in Angkor’s majestic ruins. Taste Kampot’s famous pepper, trek in national parks, and dive into crystal waters near Koh Rong. Every journey here is a story waiting to be written. Reserve your stay in Cambodia today and create unforgettable memories.
The Urban
No. of rooms
79
WiFi
Pool
Spa/wellness
Parking
Meals
We speak
FR JA KM TH ZH-CN
9.5/10
No. of rooms
79
WiFi
Pool
Spa/wellness
Parking
Meals
We speak
FR JA KM TH ZH-CN
9.5/10
Jungle in the city centre - To explore the city on foot at your own leisurely pace, “The Urban” is the best choice. Decorated in a traditional Khmer style, the air-conditioned rooms come with a work desk. Each room has a private bathroom with a hot shower.
"The Urban" is located in the city centre, a 2-minute walk from the Old Market and Pub Street and a 15-minute drive from Angkor Wat and Siem Reap Airport. Tonle Sap Lake is a 20-minute drive away.
"The Urban" features a tour desk and a 24-hour reception. Massage and laundry services are provided. Tuk-tuk (trishaw) services are also available at an extra charge. The on-site restaurant serves breakfast, lunch and dinner.
With us "StayNature", you will have the chance to come closer to nature, to protect and even restore it – right now and for the next generation. We inspire the people to come together to plant trees and care for them. Every guest plants a little tree for their stay!
The hotel day starts from hour 14:00 and ends at 12:00.
Guests are required to provide arrival details in advance using the Special Requests box available.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Twin Room - Free Workspace + Afternoon Tea + Tree Planting. This room features 2 single beds, air conditioning, a working desk and a private bathroom with a hot shower. ;
Suite with Terrace - Free Workspace + Afternoon Tea + Tree Planting. This room features a large bed, a private terrace, a sofa bed, air conditioning, a working desk and a private bathroom with a hot shower. ;
Double Room - Free Workspace + Afternoon Tea + Tree Planting. This room features a queen size bed, air conditioning, a working desk, and a private bathroom with a hot shower. ;
Budget Double Room - Free Workspace + Afternoon Tea + Tree Planting. Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This double room is air-conditioned and has a private entrance, a minibar and garden views. The unit has 1 bed. ;
Family Room - Free Workspace + Afternoon Tea + Tree Planting. Featuring free toiletries, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The family room is furnished with a desk and a seating area and features air conditioning, a private entrance and garden views. The unit has 2 beds. ;
Suite with Pool View at The Jungle - Includes Afternoon Tea & Tree Planting. Featuring a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a walk-in shower and a bidet. The suite provides a minibar, a tea and coffee maker, a seating area as well as a terrace with garden views. The unit offers 1 bed. ;
Deluxe Family Room at The Jungle - Includes Afternoon Tea & Tree Planting. The family room provides air conditioning, a private entrance, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds. ;
Deluxe Double Room with Balcony at The Jungle - Includes Afternoon Tea & Tree Planting. The spacious double room features air conditioning, a private entrance, a balcony with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed. ;
Double room @ The Tree - Adults only ( Sister Hotel ). This air-conditioned double room has a desk, outdoor furniture, garden views and a private bathroom. The unit has 1 bed.
Fire extinguishers
Ironing serviceadditional charge
Delivered food is securely covered
Hand sanitizer in guest accommodation and key areas
Breakfast in the room
Fax/photocopying
Currency exchange
Shallow end
Terrace
WiFi available in all areas
Dry cleaningadditional charge
Pool cover
Live music/performanceoffsiteadditional charge
Shared stationery such as printed menus, magazines, pens, and paper removed
Cashless payment available
Walking toursadditional charge
Guest accommodation is disinfected between stays
Cooking classoffsiteadditional charge
Internet services
Happy houradditional charge
First aid kit available
Guests have the option to cancel any cleaning services for their accommodation during their stay
Access to health care professionals
Use of cleaning chemicals that are effective against Coronavirus
Tour or class about local cultureadditional charge
Sun loungers or beach chairs
WiFi
Car hire
Massageadditional charge
Outdoor furniture
Public transport ticketsadditional charge
Tour desk
Picnic area
Kids' pool
Sun umbrellas
Face masks for guests available
Non-smoking rooms
Spa and wellness centreadditional charge
Food can be delivered to guest accommodation
Concierge service
Horse ridingoffsiteadditional charge
Swimming pool toys
Breakfast takeaway containers
Spa lounge/relaxation area
Private parking
Luggage storage
Outdoor pool (all year)
Valet parking
Safety deposit box
Process in place to check health of guests
Sun terrace
Fruitsadditional charge
Non-smoking throughout
Outdoor pool
Golf course (within 3 km)additional charge
Screens or physical barriers placed between staff and guests in appropriate areas
Accessible parking
All plates, cutlery, glasses and other tableware have been sanitized
Physical distancing in dining areas
Garden
Packed lunches
Bar
Mobile app for room service
Parking on site
Spa/wellness packages
Family rooms
24-hour security
Pool bar
Thermometers for guests provided by property
Themed dinner nightsoffsiteadditional charge
Daily housekeeping
Cycling
Swimming pool
Property is cleaned by professional cleaning companies
Kids' mealsadditional charge
Shuttle service
Restaurant
24-hour front desk
Wine/champagneadditional charge
Free WiFi
Parking
Express check-in/check-out
ATM/cash machine on site
Linens, towels and laundry washed in accordance with local authority guidelines
Room service
Air conditioning
Physical distancing rules followed
Key access
Guest accommodation sealed after cleaning
CCTV in common areas
Contactless check-in/check-out
Private check-in/check-out
Shuttle service (free)
Free parking
Invoice provided
Plunge pool
Staff follow all safety protocols as directed by local authorities
Laundryadditional charge
Special diet menus (on request)
Electric vehicle charging station
Snack bar
Bike toursadditional charge
Spa facilities
