The Urban - Siem Reap
Step into a land where timeless temples rise above lush jungles, rivers whisper ancient tales, and golden beaches invite you to rest. Wander through Phnom Penh’s bustling markets, glide across Tonle Sap, or lose yourself in Angkor’s majestic ruins. Taste Kampot’s famous pepper, trek in national parks, and dive into crystal waters near Koh Rong. Every journey here is a story waiting to be written. Reserve your stay in Cambodia today and create unforgettable memories.
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The Urban
No. of rooms
79
WiFi
Pool
Spa/wellness
Parking
Meals
We speak
FR JA KM TH ZH-CN
9.6/10
Check availability
No. of rooms
79
WiFi
Pool
Spa/wellness
Parking
Meals
We speak
FR JA KM TH ZH-CN
9.6/10
Jungle in the city centre - To explore the city on foot at your own leisurely pace, “The Urban” is the best choice. Decorated in a traditional Khmer style, the air-conditioned rooms come with a work desk. Each room has a private bathroom with a hot shower.
"The Urban" is located in the city centre, a 2-minute walk from the Old Market and Pub Street and a 15-minute drive from Angkor Wat and Siem Reap Airport. Tonle Sap Lake is a 20-minute drive away.
"The Urban" features a tour desk and a 24-hour reception. Massage and laundry services are provided. Tuk-tuk (trishaw) services are also available at an extra charge. The on-site restaurant serves breakfast, lunch and dinner.
With us "StayNature", you will have the chance to come closer to nature, to protect and even restore it – right now and for the next generation. We inspire the people to come together to plant trees and care for them. Every guest plants a little tree for their stay!
The hotel day starts from hour 14:00 and ends at 12:00.
Guests are required to provide arrival details in advance using the Special Requests box available.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Guest accommodation sealed after cleaning
Pool cover
Mobile app for room service
Hand sanitizer in guest accommodation and key areas
Cashless payment available
24-hour front desk
Cycling
Free parking
ATM/cash machine on site
Shuttle service (free)
Food can be delivered to guest accommodation
Massageadditional charge
Shared stationery such as printed menus, magazines, pens, and paper removed
Golf course (within 3 km)additional charge
Sun umbrellas
Guest accommodation is disinfected between stays
Horse ridingoffsiteadditional charge
Outdoor furniture
Use of cleaning chemicals that are effective against Coronavirus
Live music/performanceoffsiteadditional charge
First aid kit available
Wine/champagneadditional charge
Process in place to check health of guests
Plunge pool
Packed lunches
WiFi
Invoice provided
Walking toursadditional charge
Physical distancing in dining areas
Shallow end
Special diet menus (on request)
Internet services
Shuttle service
Non-smoking throughout
Thermometers for guests provided by property
Fruitsadditional charge
Happy houradditional charge
Safety deposit box
Kids' mealsadditional charge
Laundryadditional charge
Private check-in/check-out
Air conditioning
Guests have the option to cancel any cleaning services for their accommodation during their stay
Snack bar
Themed dinner nightsoffsiteadditional charge
Valet parking
Parking on site
Contactless check-in/check-out
Free WiFi
Bike toursadditional charge
Spa lounge/relaxation area
Currency exchange
24-hour security
Swimming pool
Daily housekeeping
Physical distancing rules followed
Car hire
Bar
Swimming pool toys
Cooking classadditional charge
Luggage storage
Concierge service
Face masks for guests available
Ironing serviceadditional charge
Pool bar
Delivered food is securely covered
WiFi available in all areas
Breakfast takeaway containers
Dry cleaningadditional charge
Picnic area
Spa and wellness centreadditional charge
Restaurant
Property is cleaned by professional cleaning companies
Outdoor pool
Garden
Public transport ticketsadditional charge
Spa facilities
Outdoor pool (all year)
Family rooms
Non-smoking rooms
Sun terrace
Tour or class about local cultureadditional charge
Room service
Private parking
Spa/wellness packages
Parking
Breakfast in the room
Access to health care professionals
Screens or physical barriers placed between staff and guests in appropriate areas
Key access
Linens, towels and laundry washed in accordance with local authority guidelines
Tour desk
Accessible parking
Electric vehicle charging station
Kids' pool
CCTV in common areas
Fire extinguishers
Express check-in/check-out
Staff follow all safety protocols as directed by local authorities
Fitness centre
Fax/photocopying
Terrace
Sun loungers or beach chairs
All plates, cutlery, glasses and other tableware have been sanitized
Twin Room - Free Workspace + Afternoon Tea + Tree Planting. This room features 2 single beds, air conditioning, a working desk and a private bathroom with a hot shower. ;
Suite with Terrace - Free Workspace + Afternoon Tea + Tree Planting. This room features a large bed, a private terrace, a sofa bed, air conditioning, a working desk and a private bathroom with a hot shower. ;
Double Room - Free Workspace + Afternoon Tea + Tree Planting. This room features a queen size bed, air conditioning, a working desk, and a private bathroom with a hot shower. ;
Budget Double Room - Free Workspace + Afternoon Tea + Tree Planting. Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This double room is air-conditioned and has a private entrance, a minibar and garden views. The unit has 1 bed. ;
Family Room - Free Workspace + Afternoon Tea + Tree Planting. Featuring free toiletries, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The family room is furnished with a desk and a seating area and features air conditioning, a private entrance and garden views. The unit has 2 beds. ;
Suite with Pool View at The Jungle - Includes Afternoon Tea & Tree Planting. Featuring a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a walk-in shower and a bidet. The suite provides a minibar, a tea and coffee maker, a seating area as well as a terrace with garden views. The unit offers 1 bed. ;
Deluxe Family Room at The Jungle - Includes Afternoon Tea & Tree Planting. The family room provides air conditioning, a private entrance, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds. ;
Deluxe Double Room with Balcony at The Jungle - Includes Afternoon Tea & Tree Planting. The spacious double room features air conditioning, a private entrance, a balcony with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed. ;
Double room @ The Tree - Adults only ( Sister Hotel ). This air-conditioned double room has a desk, outdoor furniture, garden views and a private bathroom. The unit has 1 bed.
